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Document Imaging
Genesys Document Imaging (GDOC) is a robust solution for the long-term archive and management of documents that were previously stored in paper format. GDOC enables you to manage countless documents and retrieve the one you want in seconds.

You simply download customer and account information from your host and you're ready to scan the documents either individually or in a batch. Since GDOC is customer based, you can view all of a customer's documents in one screen.
Benefits
  • Unrestricted Document Types
  • Innovative search engine allows you to retrieve the document you want in minutes.
  • Unlimited categories (such as Customers, Vendors, or Employees) allow you to organize your documents into an infinite number of groups.
  • Multiple users can simultaneously view, print, fax, or email information directly from their desktop.
  • Multi-level password protection offers security and flexibility for any situation.
Next Steps
Case Histories